Last updated: August 8, 2026

Terms of Use

By creating an account or using the Tarok Online platform you agree to the following terms. Please read them carefully. You use the platform entirely at your own risk.

1. Service Provider

The service is provided by Poble Studio S.L., the company operating Tarok Online (referred to as “we”, “us”, or “our”), NIF B88925474, with registered office at Calle Vidal y Valenciano 7, 2-2, 08005 Barcelona, Spain. You can reach us at hello@tarokonline.com.

2. Service Description

Tarok Online is an online platform for playing the Slovenian card game Tarok. We offer multiplayer games against real players and platform AI opponents, quick match and private games, live video and voice chat, ELO leaderboards, clubs with chat and club games, friend connections, in-app notifications, and interactive learning content. Part of the service is free; advanced features are available through a paid annual PRO subscription, processed by Stripe.

3. Registration & Account

Sign-in is via your Google or Facebook account (OAuth). You do not create a separate password on Tarok Online.
The service is intended for users aged 16 or older. At sign-up you must explicitly confirm that you meet this age. We do not knowingly create accounts for users below this age.
One account per person is permitted. Creating multiple accounts to exploit the system is prohibited.
You are responsible for keeping your login provider account secure. Notify us immediately of any unauthorised use.
On registration you confirm that you agree to these terms, our Privacy Policy, and our Community Guidelines.
We reserve the right to terminate accounts that violate these terms.
You are solely responsible for all actions taken through your account.

4. Community Guidelines

Your use of the platform is also governed by our Community Guidelines, which form part of these terms. We expect respectful behaviour in games, chat, clubs, and video calls. Violations may result in warnings, temporary restrictions, or a permanent account ban.

5. User Content

On the platform you may set a display name, handle, profile picture, and post content in clubs and chat. You retain ownership of content you create, but grant us a non-exclusive licence to host, display, and distribute that content within the service. You are solely responsible for all content you post and for any harm that content may cause. We do not proactively monitor content, but we act on valid reports submitted through our notice-and-action channel (see our Community Guidelines) in accordance with these terms and applicable law.

6. Paid Plans, Billing & Refunds

Paid PRO plans are processed through Stripe. We do not store your payment card details - Stripe handles them directly.
All prices are shown in euros and include VAT where applicable.
Annual PRO subscriptions renew automatically at the end of each billing period unless cancelled.
We may change prices for active recurring subscriptions with prior notice (at least 14 days before your next renewal). New pricing takes effect on your next renewal after notice, and you may cancel before the new price applies.
If payment fails, we may restrict or suspend access to paid features until the outstanding amount is successfully paid.
You must resolve active paid services before account deletion - see /data-deletion for details.

7. EU Consumer Right of Withdrawal

If you are a consumer in the European Union, under Directive 2011/83/EU you have the right to withdraw from a PRO subscription within 14 days of the contract without giving any reason.

PRO activates immediately after you pay. We go beyond the statutory minimum: if you withdraw from the annual subscription within 14 days of purchase, we refund your payment in full, even if you have already used PRO in the meantime. To withdraw, simply email hello@tarokonline.com with the subject “PRO withdrawal request”.

After the 14-day window, if you believe you still have a right to a refund (for example a statutory defect or wrongful charge), please email hello@tarokonline.com with the subject “PRO withdrawal request”. We handle every well-founded request in accordance with applicable consumer-protection law.

8. Intellectual Property

All platform content — including graphics, code, logos, text, and design — is the property of Tarok Online or its licensors. Copying, distributing, or commercially using this content without written permission is prohibited.

9. User Responsibility & Limitation of Liability

Your use of the platform is entirely at your own risk. You are solely responsible for all actions taken through your account, for all content you post, and for your interactions with other users — including in games, chat, clubs, and video calls.

The platform is provided “as is” and “as available” without any warranties of any kind — express or implied — including any warranty of fitness for a particular purpose, accuracy, reliability, or uninterrupted availability. We do not warrant that the service will be error-free, secure, or that violators will always be detected or removed.

If you are an EU consumer who has purchased PRO, you keep the statutory conformity rights and remedies for digital content and digital services under Directive (EU) 2019/770 and equivalent national law, which cannot be waived to your detriment. The as-is disclaimer above applies to the free service and otherwise only to the extent mandatory law permits. To raise a conformity issue, email hello@tarokonline.com.

Tarok Online is not liable for the actions, content, or conduct of other users, for third-party content or services (including Google, Facebook, Stripe, or STUN/TURN providers), for loss of data, ratings, game progress, or for any damages arising from the use of, or inability to use, the platform — whether direct, indirect, incidental, special, or consequential, to the fullest extent permitted by applicable law.

Nothing in these terms limits any mandatory consumer right that cannot be excluded under the law of your country of habitual residence.

Nothing in this section excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or intent, or for any other liability that cannot be excluded or limited under applicable law.

Video and voice calls are transmitted directly between players (peer-to-peer). We do not record, store, or monitor call content. You are solely responsible for anything you share or receive in video or voice calls.

10. Service Termination

We reserve the right to suspend or permanently discontinue access to the platform or individual features at any time, with or without notice. In cases of serious violations of these terms we may immediately terminate your account without a refund and revoke subscription benefits obtained through fraud or abuse. If we permanently discontinue the service for reasons other than your breach, we give registered users reasonable advance notice and consider a fair, pro-rata refund of any unused pre-paid subscription period — write to hello@tarokonline.com. To delete your account and personal data, follow the instructions on /data-deletion.

11. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of Slovenia and applicable European Union law. If you are a consumer, you retain any mandatory rights granted by the laws of your country of habitual residence (including Spain or Slovenia). If you are a consumer, you may only be required to litigate in the courts of your country of residence, and you may bring proceedings against us either there or in Slovenia; the courts of Ljubljana have jurisdiction only for disputes with business (non-consumer) users.

12. Changes to Terms

We may update these terms from time to time. For non-material changes, continued use of the service after the updated date constitutes acceptance. For material or unfavourable changes, we will seek your acceptance before they apply to you; until you accept, you may stop using the paid service and receive a pro-rata refund of any unused pre-paid period. Where appropriate we notify registered users by email or via a notice on the platform. Specific rules for subscription price changes are in Section 6.

13. Contact

For questions about these terms, contact us at hello@tarokonline.com.