Last updated: May 28, 2026

Data Deletion Instructions

This page explains how to request deletion of your account and personal data associated with the tarokonline.com platform — including, if and when Facebook login becomes available, data obtained through Login with Facebook.

1. What Data We Hold

When you register and use the platform we hold your account data (email, handle, avatar), game history and statistics, technical data (IP address, browser type), and in-game chat messages. If you used paid plans, we may also hold billing records (for example Stripe IDs, subscription status, and refund or dispute records) to the extent required for lawful purposes. If you signed in via Facebook, we also hold the link to your Facebook ID for authentication purposes. A full description is available in our privacy policy.

2. How to Request Deletion

Send an email to hello@tarokonline.com with the subject “Account deletion request”. Send it from the email address linked to your account, and include in the message:

Your account handle or the email address registered to the account.
Whether you signed in via Google or Facebook, so we can identify the account.
Confirmation that you want permanent deletion of the account and all associated personal data.

3. What We Delete

Once your request is processed, we permanently delete:

Your user profile (name, handle, avatar, email, settings).
Links to external login providers (Google, Facebook).
Game history attributable to your account.
Your in-game chat messages.
Friend relationships and club memberships.

Aggregated, anonymised statistics (for example combined ELO leaderboards) may be retained in line with our privacy policy. Certain billing, tax, anti-fraud, and legal-compliance records may also be retained after account deletion where required by law or legitimate interests.

4. Timeline

We confirm receipt of your request within 5 business days. Full deletion is completed within 30 days of receiving the request, except where a longer retention period for specific data is required by law.

5. Active Paid Services

If you have active paid services, we must first resolve their status before processing account deletion. For recurring subscriptions, this usually means cancellation before deletion. Certain billing and legal records may still be retained as required by law. If this affects your request, we will let you know right away.

6. Children and Minors

Tarok Online is intended for users aged 16 or older. If you are a parent or guardian and believe a minor has created an account without your consent, please email hello@tarokonline.com with the subject “Minor account takedown”. We delete the account and its personal data without undue delay — we do not wait for the 30-day window in Section 4.

7. Contact

For questions about data deletion, contact us at hello@tarokonline.com.